CompFix

Repair Co.

Frequently Asked Questions

Frequently Asked Questions – And Some You Didn’t Know You Had!

Welcome to Our "FAQ Page" - Your Questions Answered!

Our FAQ page is designed to provide you with clear and comprehensive answers to the most common questions about our repair and data recovery services.
Whether you’re looking for information about MacBook repairs, mail-in services, data recovery, or pricing, you’ll find the details you need right here.
Explore the sections below to get quick and accurate answers, and feel free to reach out if you need further assistance!
frequently asked questions

Frequently Asked Questions

Can’t find the answer you’re looking for? Reach out to our customer support.

While ultrasonic cleaning can help remove contaminants and residue from liquid-damaged components, it may not fully repair the damage. It’s often used as part of a comprehensive repair process to improve the chances of successful recovery.

For sensitive electronic devices such as MacBook or iPhone logic boards, the ultrasonic cleaning process typically takes 5-8 minutes to complete. However, the overall time may vary depending on the extent of the contamination and the specific components being cleaned.

Yes, ultrasonic cleaning is safe when performed by professionals. At CompFix, we use industry-standard equipment and solutions specifically designed for electronic components to ensure a thorough and safe cleaning process.

Ultrasonic cleaning is beneficial for a variety of devices, including MacBooks, laptops, smartphones, tablets, and other electronics. It’s especially useful for devices that have been exposed to liquid damage or heavy contamination.

Ultrasonic cleaning ensures that any contaminants or residues left behind from the repair process are thoroughly removed. This helps prevent future issues, such as short circuits or corrosion and extends your device’s lifespan.

Post-repair ultrasonic cleaning is a process that uses high-frequency sound waves to create microscopic bubbles in a cleaning solution. These bubbles effectively remove dirt, grime, and residue from your device’s components, ensuring optimal performance.

You can schedule a free diagnostics appointment by contacting us through our website or calling our customer service team. We’ll arrange a convenient time for you to bring in or mail your device for assessment.

When bringing in or sending your device, include the note with your name, phone number and detailed description of the issues you’re experiencing. This helps our technicians focus on specific areas during the diagnostics process.

Yes, our free diagnostics service is available for both in-person and mail-in repairs. Simply send us your device following our shipping instructions, and we’ll diagnose the issue and provide a free estimate.

Yes, we offer free diagnostics for liquid-damaged devices. Our technicians will assess the extent of the damage and provide you with a detailed estimate for the necessary repairs.

Our free estimates are based on the thorough diagnostics performed by our experienced technicians. While they are highly accurate, any additional issues discovered during the repair process will be communicated to you before proceeding.

No. If you are a REPAIR COMPANY and refuse to repair after receiving an estimate, you will be charged a fee of $55.

The thing is, that other shops are having us do all of their estimates rather than paying their staff.

We will give you a free estimate if you are a REGULAR CUSTOMER. In case of “Mail-in” repair if you refuse to have your device repaired, a $30-$35 return shipping fee will be applied.
However, if you have attempted to repair it yourself and failed, making life difficult for our technician, the free estimate is NO LONGER APPLICABLE and you may face a $55 attempt fee.

Yes, we can provide a free estimate for multiple issues. Our diagnostics will identify all the problems with your device, and we’ll give you a comprehensive estimate for all necessary repairs.

Our free diagnostics service is available for a wide range of devices, including MacBooks, laptops, desktops, tablets, and other electronics.

No, there is no obligation to proceed with the repair after receiving the free estimate. You can decide whether to go ahead with the repair based on the provided estimate.

The diagnostic process typically takes 1-2 business days, depending on the complexity of the issue. For more complicated problems, it may take slightly longer, but we’ll keep you informed throughout the process.

You can get a free estimate by bringing your device to our repair shop or using our mail-in service. After our technicians diagnose the issue, we’ll provide a detailed estimate for the necessary repairs.

Our free diagnostics service includes a thorough examination of your device to identify any issues. We perform tests to pinpoint hardware and software problems, providing you with a detailed assessment.

Yes, you can get a preliminary estimate by contacting us with a description of the issue. Once we receive and diagnose your device, we will provide a detailed estimate before proceeding with any repairs.

Top Reasons To Repair With CompFix

FAQ
  • We offer component-level motherboard repair.
  • We ultrasonically clean liquid damaged components.
  • Quick turnaround services to get your devices back to you as soon as possible.
  • All repairs come with a 90-days warranty.
  • About 2-3 times cheaper than Apple charges you.
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