CompFix

Repair Co.

Frequently Asked Questions

Frequently Asked Questions – And Some You Didn’t Know You Had!

Welcome to Our "FAQ Page" - Your Questions Answered!

Our FAQ page is designed to provide you with clear and comprehensive answers to the most common questions about our repair and data recovery services.
Whether you’re looking for information about MacBook repairs, mail-in services, data recovery, or pricing, you’ll find the details you need right here.
Explore the sections below to get quick and accurate answers, and feel free to reach out if you need further assistance!
frequently asked questions

Frequently Asked Questions

Can’t find the answer you’re looking for? Reach out to our customer support.

Do not attempt to power on or charge your MacBook after a liquid spill. Avoid shaking or blowing into the device, as this can spread the liquid further. Contact us for professional cleaning and repair to prevent additional damage.

Data recovery is often possible even if the MacBook is severely damaged. At CompFix, we offer SSD data recovery services to help retrieve your important files. The success rate depends on the condition of the storage device.

The repair time varies depending on the extent of the damage. At CompFix, we aim to diagnose and repair liquid damage within 3-7 business days. We’ll provide a more accurate timeframe once we’ve assessed your MacBook.

The cost of repairing a MacBook that won’t turn on can vary based on the underlying issue and model. At CompFix we offer Free Estimates to give you an accurate repair cost before starting any work. Contact us at www.compfix.ca or (647) 657-1033 for more information

Yes, all repairs for MacBooks not turning on are covered by our 90-day warranty. If the problem recurs during this period, we will fix it again at no additional cost, unless the repeated problem is the customer’s fault.

The repair time can vary depending on the issue’s complexity. At CompFix, we aim to diagnose and repair most MacBook issues within 3-7 business days. We’ll provide a more accurate timeframe after diagnosing the problem.

Yes, liquid damage can often be repaired, but it’s essential to act quickly. Power off the device immediately and avoid using it. Contact us for a thorough assessment and repair to prevent further damage.

If your MacBook fails to turn on after a macOS update, try starting in Safe Mode or using Recovery Mode to reinstall the operating system (BEWARE! Reinstalling the operating system may delete all information). If these steps don’t resolve the issue, professional repair services may be necessary.

Yes, a completely drained or faulty battery can prevent your MacBook from powering on. Try charging your MacBook for at least 15 minutes and then attempt to turn it on. If it still doesn’t work, the battery might need a replacement

Start by checking the power adapter and ensuring it’s connected properly. Try resetting the SMC and NVRAM. If these steps don’t work, disconnect all peripherals and try booting again. For persistent issues, professional diagnostics may be required.

Common causes for a MacBook not turning on include battery issues, power adapter problems, corrupted system files, faulty hardware components, or liquid damage to the logic board.

Yes, ignoring a no-backlight issue can potentially lead to further damage, especially if the cause is related to liquid damage or a failing component on the logic board. Prompt repair can prevent the problem from worsening and avoid additional costly repairs.

If your MacBook has no backlight following a liquid spill, it’s crucial to power it off immediately and avoid using it to prevent further damage. Contact CompFix for professional assessment and repair. Our technicians are experienced in handling liquid damage and can help restore your MacBook.

The cost of repairing a no-backlight issue can vary based on the underlying cause and the specific MacBook model. We offer Free Estimates to provide you with an accurate repair cost before proceeding with any work. Contact us here or (647) 657-1033 for more information.

Yes, all repairs, including fixing the no backlight issue, are covered by our 90-day warranty. If the issue reoccurs within this period, we will repair it again at no additional cost. In case of LCD replacement, after installation, it will be immediately obvious whether the screen is working or not and it will work properly if the physical damage does not reoccur.

The repair time for a no-backlight issue can vary depending on the specific cause. At CompFix, we strive to complete most repairs within 1-3 business days after receiving your MacBook. In some cases, when the required part is not in stock, its delivery may take 7-10 business days. We’ll provide a more accurate timeframe once we’ve diagnosed the problem.

While some minor issues can be addressed by reseating the display cable or resetting the SMC/NVRAM, most backlight issues require professional repair. Attempting complex repairs without the proper tools and expertise can cause further damage.

You can check if your MacBook has a backlight issue by shining a flashlight on the screen. If you can see a faint image, it’s likely a backlight problem. If no image appears, it may be a display or graphics card issue.

The no-backlight issue can be caused by several factors, including a faulty backlight fuse, damaged display cable, liquid damage to the logic board, or a malfunctioning backlight IC. It can also occur if there are problems with the display itself.

The cost of a MacBook battery replacement can vary depending on the model and the service provider. At CompFix, our battery replacement services typically range from $150 to $350. This price includes the cost of the battery, professional installation, and thorough testing to ensure optimal performance.

Top Reasons To Repair With CompFix

FAQ
  • We offer component-level motherboard repair.
  • We ultrasonically clean liquid damaged components.
  • Quick turnaround services to get your devices back to you as soon as possible.
  • All repairs come with a 90-days warranty.
  • About 2-3 times cheaper than Apple charges you.
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