Yes, free diagnostics are included with wholesale orders if the organization proceeds with the repair after diagnostics. However, If the organization decides not to proceed, a diagnostic fee of $60 will apply.

Yes, we offer detailed tracking and regular updates throughout the repair process, so you’re always informed on the status of each device.

We prioritize wholesale orders and offer flexible turnaround times. For larger quantities, we’ll work with you to set realistic timelines based on repair complexity and urgency.

We offer flexible payment options for wholesale clients, including credit or debit card payments via PayPal, and bank e-transfers, with terms customized to your needs.

Yes, we accept mail-in repairs for wholesale orders. We’ll coordinate with you to ensure a seamless process, including safe shipping and tracking options.

Absolutely. All wholesale repairs come with our standard 90-day warranty, covering parts and labor at no additional cost.

Yes, for organizations partnering with us on an ongoing basis, we offer further customized discounts to support long-term relationships.

Contact us with your organization’s information and repair needs. We’ll provide you with a tailored estimate and details on our discounted rates.

Yes, our discounted pricing extends to data recovery services, including USB, SSD, and MacBook data recovery, when multiple devices are involved.

Yes, typically a minimum of five devices qualifies for wholesale pricing. However, we’re happy to discuss custom arrangements for larger volumes.

Our wholesale pricing is available to businesses, educational institutions, nonprofits, and other organizations needing multiple repairs or data recovery services.

We offer 20-30% discounted pricing for bulk repairs for businesses, schools, and organizations, allowing you to save on MacBook, laptop, and electronic device repairs.

The issue may lie with the USB device itself, such as a damaged connector or internal circuitry. Testing the device on a different computer or using another port can help determine if the device needs repair.

Yes, power surges can damage USB ports or the controller chip, causing them to stop functioning. In such cases, professional repair may be needed to replace damaged components.

Yes, certain malware can disable USB ports or alter their functionality. Running a full antivirus scan can help eliminate this possibility.

This could be due to a loose USB port, insufficient power supply, or a driver conflict. Ensuring the device is firmly connected and updating drivers might resolve the issue.

Yes, a damaged or faulty cable can prevent devices from connecting properly. Testing with a different cable or device can help determine if the cable is the issue.

Try restarting the device, checking for software updates, or resetting hardware components like the SMC on a MacBook. If that doesn’t work, the USB controller on the logic board might be faulty.

Yes, liquid damage can corrode or short the USB circuitry, leading to malfunctioning ports. If you suspect liquid damage, professional inspection and repair are recommended.

The USB drive could be corrupted, have a damaged file system, or there may be a compatibility issue. Testing the drive on another device or using disk repair tools might help.