FAQ Category: General FAQs

Our General FAQs provide answers to common questions about our repair services, processes, and policies at CompFix. Whether you need information on our mail-in repair service, warranty coverage, diagnostic procedures, or pricing, our FAQs aim to offer clear and concise responses to help you understand what to expect and how we can assist with your device repair needs.

Common issues include motherboard failures, charging problems, damaged ports, graphics card issues, and power management problems. These typically require specialized tools and skills to diagnose and repair effectively.

The duration of a component-level repair varies based on the complexity of the issue and the availability of parts. Simple repairs might take a few hours, while more complex tasks could span several days.

While many issues can be addressed with component-level repair, some problems may be too extensive or damage the integrity of the device, making replacement a better option. Consultation with a technician will determine the best approach.

Yes, component-level repairs are reliable when performed by trained technicians using proper tools and quality replacement parts. Successful repairs can restore full functionality to your MacBook or any electronic device without the need for costly replacements.

Choosing component-level repair can be more cost-effective and environmentally friendly compared to replacing entire parts. It allows for precise fixes to specific issues, conserving resources and reducing electronic waste.

Component-level repair involves diagnosing and fixing individual components on a MacBook’s motherboard or other internal hardware, rather than replacing entire units. This can include tasks like micro-soldering, replacing chips, and fixing broken connectors.

If your MacBook’s SSD fails, stop using the device immediately to prevent further damage. Contact us for professional data recovery services to increase the chances of successful data retrieval.

CompFix Repair Co. does not store any information, including credit card information or any personal data of users. We use third-party payment providers to process all payments securely.

Apple does not manufacture any of the parts used in the MacBook, except for the latest M1 / M2 processors. Apple orders the production of parts at factories in China, India, and Malaysia.

Apple does not sell its parts on the market, moreover, does not allow the manufacturer of these parts to sell to third-party repair shops. We use original Apple parts from used/refurbished and “donor” Apple logic boards. So, basically, we use the same parts as Apple uses for our Mac repairs.

If someone is 10-20% more expensive than us and puts themself as “Apple-authorized”, this is simply not true. Apple and Apple-authorized repair centers do not perform component-level repairs but outsource that work to third-party repair shops with whom they have an agreement. Usually, Apple Authorized Centers simply perform an entire motherboard replacement, resulting in an unreasonably expensive repair.

Definitely not. Being an Apple-certified repair center means that repairs are 100% officially covered by Apple’s warranty. Therefore, if your laptop is still under warranty and not damaged by liquid, you’d better contact Apple or Apple certified warranty repair centers.

Apple certification means someone has passed the test and can read the manual. This does not mean that they have the logical thinking along with years of repair experience that is needed to find the cause of the failure, but we do.

We proceed with the repair of the motherboard only if we are confident in its stability after the repair. If we see that the repair will be only a temporary solution, we advise our customers not to spend money and recycle it. In addition, we provide a 3-month warranty for all types of motherboard repairs. Usually, the instability of the motherboard after the repair will manifest itself within a week of use. If the motherboard works normally for more than a month, then it will continue to work without problems.

We are not an Apple Authorized Service Provider. We are an independent service center that deals with Apple devices and other electronics products and is in no way affiliated with Apple. Authorization from Apple will tie our hands to the point where we will be forced to charge you $800-$1400 to replace your entire motherboard because of one small defective component.

Replacing the motherboard on a MacBook is quite expensive, unlike repairs, which only cost a fraction of that amount. Therefore, we do our best to repair the motherboard and save you money. If your Macbook is damaged beyond repair, you can take it back at no cost.

For the Serial number, click the Apple () icon in the top left corner of the screen and select the “About This Mac” option.
The Model number (A1xxx, A2xxx) can be found on the bottom cover of most MacBooks. In case your MacBook won’t turn on at all, take a look  HERE

We do not service some devices due to lack of spare parts, age and other reasons. Feel free to call or email us to ensure your issue is serviceable before submitting it for mail-in repair.

If you choose not to proceed with the repair after receiving an estimate, there are no charges for the diagnostic service. However, any parts ordered specifically for your repair may incur a %50 restocking fee.

We accept various payment methods, including credit/debit cards through PayPal, cash, and e-transfer.

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Top Reasons To Repair With CompFix

FAQ
  • We offer component-level motherboard repair.
  • We ultrasonically clean liquid damaged components.
  • Quick turnaround services to get your devices back to you as soon as possible.
  • All repairs come with a 90-days warranty.
  • About 2-3 times cheaper than Apple charges you.
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