Our repair estimates are typically valid for 30 days from the date they are issued. If you need to delay the repair, please get in touch with us to confirm the estimate’s validity.
Discover answers to common questions about our free estimate and free diagnostics services. Learn how our process works, what types of devices we service, how long it takes, and what you can expect from our no-obligation assessments. Find out how our professional diagnostics help identify issues accurately and provide you with a detailed repair estimate, all at no cost.
Our repair estimates are typically valid for 30 days from the date they are issued. If you need to delay the repair, please get in touch with us to confirm the estimate’s validity.
While we can provide preliminary estimates based on the issue described, a more accurate quote requires an in-person diagnostic or mail-in assessment.
We offer free diagnostics to identify the problem with your device. There are no charges for the initial assessment or estimate.
You can schedule a free diagnostics appointment by contacting us through our website or calling our customer service team. We’ll arrange a convenient time for you to bring in or mail your device for assessment.
When bringing in or sending your device, include the note with your name, phone number and detailed description of the issues you’re experiencing. This helps our technicians focus on specific areas during the diagnostics process.
Yes, our free diagnostics service is available for both in-person and mail-in repairs. Simply send us your device following our shipping instructions, and we’ll diagnose the issue and provide a free estimate.
Our free estimates are based on the thorough diagnostics performed by our experienced technicians. While they are highly accurate, any additional issues discovered during the repair process will be communicated to you before proceeding.
No. If you are a REPAIR COMPANY and refuse to repair after receiving an estimate, you will be charged a fee of $55.
The thing is, that other shops are having us do all of their estimates rather than paying their staff.
We will give you a free estimate if you are a REGULAR CUSTOMER. In case of “Mail-in” repair if you refuse to have your device repaired, a $30-$35 return shipping fee will be applied.
However, if you have attempted to repair it yourself and failed, making life difficult for our technician, the free estimate is NO LONGER APPLICABLE and you may face a $55 attempt fee.
Yes, we can provide a free estimate for multiple issues. Our diagnostics will identify all the problems with your device, and we’ll give you a comprehensive estimate for all necessary repairs.
Our free diagnostics service is available for a wide range of devices, including MacBooks, laptops, desktops, tablets, and other electronics.
No, there is no obligation to proceed with the repair after receiving the free estimate. You can decide whether to go ahead with the repair based on the provided estimate.
The diagnostic process typically takes 1-2 business days, depending on the complexity of the issue. For more complicated problems, it may take slightly longer, but we’ll keep you informed throughout the process.
You can get a free estimate by bringing your device to our repair shop or using our mail-in service. After our technicians diagnose the issue, we’ll provide a detailed estimate for the necessary repairs.
Our free diagnostics service includes a thorough examination of your device to identify any issues. We perform tests to pinpoint hardware and software problems, providing you with a detailed assessment.
